1
Published:
Burlington,
Elsevier Science,
1982
2
Published:
Milton, Qld,
John Wiley & Sons Australia, Ltd.,
2020
3
Published:
Boston,
De Gruyter,
[2020]
4
Published:
Cham, Switzerland,
Palgrave Macmillan,
[2020]
5
Published:
[Erscheinungsort nicht ermittelbar],
Lioncrest Publishing,
[2018]
6
Published:
Hamburg,
Diplomica Verlag GmbH,
2016
7
Published:
New York,
Academic Press,
2008
8
Published:
[S.l.],
Academic Press,
2005
9
Published:
[S.l.],
Academic Press,
2004
10
11
Published:
Leuven, Belgium,
Lannoo Campus Publishers,
[2020]
12
13
Published:
San Francisco, Calif.,
Jossey-Bass,
2001
14
Published:
Heidelberg,
Haefner,
1992
15
16
Customer service : a practical approach
Sixth edition, Pearson new international edition
Published:
Harlow, Essex,
Pearson Education Limited,
[2014]
17
Published:
Boston, Mass. [u.a.],
Now,
2009
20
Published:
Dordrecht,
Springer Science+Business Media B.V,
2011
